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The Benefits of Outsourcing

“Do what you do best and outsource the rest!” Outsourcing means asking a third-party vendor to work for you on a contractual basis. Companies outsource primarily to cut costs. But today, it is not only...

Do ALL businesses need a telephone answering service ?

If you have full cover for telephones throughout all your business hours and are able to cope fully with staff sickness and holidays then you may not need any extra help. But for many other businesses having...

Prefer Brands with Prompt Customer Care

Having a good customer care network in place is necessary for any company which hopes to develop good customer relationship management. In a recent study it was found that most online customers will be more...

Making Life Simpler for You

You can outsource to us virtually any business function that can be performed by telephone or email – anything from answering your phones, processing orders and doing data entry to being your virtual receptionist or...

New Business

The key to any successful business is delivering exceptional customer service; one of the most important aspects of delivering good customer service is having a professional, friendly and efficient means of communication between you and...

Last Minute / Urgent Situations

Urgent situations cannot be avoided, but they can be protected and covered. An outsourced reception is an excellent way to ensure your business runs smoothly when things don’t go as planned. For example; if you have an...

Maintain a professional corporate image

Having your calls answered by a professional and friendly receptionist gives a great first impression to new enquiries We provide existing clients with a sense of confidence that their calls are being dealt with efficiently. Your virtual...

Outsourcing helps save costs

Outsourcing your reception is an excellent cost cutting measure while creating an excellent first impression to potential and existing clients.. For all businesses, outsourcing your reception requirements will always be more cost effective than hiring in-house staff  especially if...

Your own team of Receptionists

All our clients are given their own team of virtual receptionists; you will have the same team answering your calls from the day you start your trial, throughout your entire time with Kendlebell This enables you,...