Making Life Simpler for You

Making Life Simpler for You

You can outsource to us virtually any business function that can be performed by telephone or email – anything from answering your phones, processing orders and doing data entry to being your virtual receptionist or performing as your customer care department....
10 Tips: How to answer the phone and win business

10 Tips: How to answer the phone and win business

Phone answering skills are critical for businesses as the phone is still most business’s primary point of contact with customers. The way you answer your company’s phone will form your customer’s first impression of your business. Donal Daly from...
Top 10 tips to enhance your corporate image

Top 10 tips to enhance your corporate image

Your business image is like a symphony orchestra.  No single instrument determines an orchestra’s success or failure. Likewise, the image you project is not based on a single business card, brochure, or display, but on the total impression created by all these things...
Do ALL businesses need a telephone answering service ?

Do ALL businesses need a telephone answering service ?

If you have full cover for telephones throughout all your business hours and are able to cope fully with staff sickness and holidays then you may not need any extra help. But for many other businesses having real people on stand-by ready to answer the phone as if they...