How Telephone Answering Can Influence Clients
Telephone answering is the backbone of good customer service, which is the key to keeping your customers. Seven out of ten customers switch suppliers based on bad customer service they receive… It is much easier; to keep your clients happy and loyal, if the...
Use Telephone Answering To Build A Following
Whether you are a sole trader or a limited company, if you are doing any kind of marketing you need to be sure that prospects who respond by phone always have their calls answered. The recession has resulted in many business owners focusing on what they need to do to...
Customer Service
Do you reply promptly to enquiries, whether by phone, or email and provide the best experience to existing and prospective clients? Failing to provide customer service to a high enough standard is like falling at the first hurdle in a race. All other effort and...
Beat the competition
Do your competitors provide exceptionally good or exceptionally poor customer service experiences? If it’s impossible to reach your direct competitor by phone, having your line answered professionally every time will help you stand out. Conversely, if they have a...
